Using TestNav on an iPad

Updated 4/4/2014

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This document includes these sections to help you set up TestNav on an iPad for secure testing:

  • Options for setting up:
    1. Use Apple Configurator via USB
    2. Use Apple Profile Manager
    3. Use a Third Party MDM
    4. Use Guided Access mode (with different instructions for iOS 6 and 7)
  • Launching TestNav
  • Finding Your Release Version
  • Upgrading Your Release Version
  • Finding Your Log Files
  • What's New

Setup Option 1: Use Apple Configurator via USB

To enable single app mode on iPads using Apple Configurator, you must first put iPads in Supervised mode for your organization.

Putting an iPad in Supervised mode will wipe the iPad. Be sure to back up the iPad if you wish to retain any data or applications.

You may restore the iPad after testing by placing the iPad in Supervised mode to put data and apps back on the device.

  1. Connect the iPad to a Mac OS X machine using a USB connection.
  2. On the Mac OS X machine, launch AppleConfigurator.
  3. On the Configurator's Prepare tab, set Supervision to ON.
  4. Select the Prepare button at the bottom of the window.
  5. If prompted, enter the appropriate organization information and select Done.
  6. When you are asked to confirm that you want to apply the settings, select Apply.
  7. Wait while the Configurator completes the updates. When complete, select the Supervise tab.
  8. From the Lock to App dropdown menu, select Testnav.
    • To release a device from the single app mode, confirm that the device is connected to the Mac OS X Server and then select None from this same menu.
  9. Select Apply at the bottom of the window.

Setup Option 2: Use Apple Profile Manager

While Apple Configurator requires the use of a USB connection to place devices in single app mode, a Mobile Device Manager (MDM) allows administrators to push a profile to devices to enable/disable single app mode wirelessly.

Profile Manager is Apple's MDM solution and is available for Mac OS X Server. It allows you to select the TestNav app from the Lock to App menu and push the profile to supervised devices.

Setup Option 3: Use a Third Party MDM

You can use a third-party MDM to initiate Autonomous Single App Mode (ASAM) mode (Lock to App). This allows selected apps to enable single app mode upon launch, and disable single app mode when they terminate. The ASAM feature requires BOTH a Supervised iPad (which you enable only from Apple Configurator) and a third-party MDM to push the custom whitelisting profile.

Administrators will no longer need to push profiles to devices to enable/disable single app mode, but can grant TestNav the ability to invoke Single App mode on-demand when it starts.

ASAM is the recommended solution for LEAs to manage single app mode because it reduces the workload on administrators.

You may also use a third party MDM to wirelessly push a profile to iPads, as described with Apple Profile Manager.

Setup Option 4: Use Guided Access mode

The instructions are different depending on whether you are using iOS 6 or 7.

iOS 6

Setting up Guided Access (iOS 6)

  1. Rotate the iPad so it displays in landscape orientation.
  2. Select Settings > General > Accessibility > Guided Access..
    • Enable Guided Access.
    • Set Passcode.
    • Set Enable Screen Sleep to Off.
  3. Press the Accessibility left arrow.
    • Verify Triple click Home is set to Guided Access.
  4. Select Home.

Using TestNav with Guided Access (iOS 6)

  1. Launch the TestNav app.
  2. Triple-click the Home button and enter the passcode.
  3. Enable the Touch setting.
  4. Select Start.

Exiting TestNav / Closing Guided Access mode

  1. Triple-click the Home button.
  2. Enter the passcode.
  3. Select end in the upper left-hand corner.

iOS 7

Setting up Guided Access (iOS 7)

  1. Rotate iPad so the display is in landscape orientation.
  2. Go to Settings > General > Accessibility > Guided Access.
    • Enable Guided Access.
    • Set Passcode.
    • Enable Accessibility Shortcut.

Using TestNav with Guided Access (iOS 7)

  1. Launch TestNav app.
  2. Triple click the Home button and enter the passcode.
  3. Select Options.
    • Disable Sleep/Wake.
    • Enable Volume Buttons setting.
    • Disable Motion to lock iPad to landscape mode.
    • Enable Touch setting.
  4. Select Start.

Exiting TestNav / Closing Guided Access mode

  1. Triple-click the Home button.
  2. Enter the passcode.
  3. Select end in the upper left-hand corner.

Finding Your Release Version

  1. Select the Settings app from the iPad's Home screen.
  2. Locate TestNav in the list and select it.
  3. The version and build number, such as 1.0.4 (0037), will be displayed to the right of the TestNav entry you selected.
  4. If no version information is presented, exit the Settings screen and launch TestNav. After TestNav has been run the first time, the version information should be available.

Upgrading Your Release Version

Once TestNav has been installed from the app store, it should update automatically. However, if your technology environment does not allow for automatic updates via the app store, you may need to apply a manual update. Here is a list of the various ways that the TestNav app may be updated when a new version is released:

  1. For MDM-managed iPads, the updated version of TestNav can be pushed over-the-air.
  2. The TestNav app can be updated on each device through Apple's App Store.
  3. The TestNav app can be updated through iTunes when the iPad is tethered.
  4. If none of these occur, you can manually remove the outdated version of the app and install the latest version from the App Store.

Finding Your Log Files

  1. Connect the iPad to your computer using the Doc Connector and a USB cable.
  2. Launch iTunes, version 9.1 or later.
  3. Select iPad from the Devices section of iTunes.
  4. Click the Apps tab and then scroll down to the bottom of the page. View the list of apps currently installed on the iPad under File Sharing.
  5. Select the TestNav App. A list of TestNav log files is displayed under TestNav Documents.
  6. Select and open the log file you wish to view.

What's New

DateChange

4/4/2014

Changes include:

  • Updated the Setup Option 3: Use a Third Party MDM section to correctly refer to the Autonomous Single App Mode.
  • Added Finding Your Log Files section.

3/4/2014

Changes include:

  • Added information about how to know your current software release version.
  • Added information about how to update your software, when needed.